Service Instructions: Application and Registration to the Mediator Panel

NCIA continuously enrolls mediators for listing on its Mediators’ Panel. Below are the steps followed;

STEPS

Step 1: Fill in the online application form on https://ncia.ecitizen.go.ke  or Click on "Proceed to e-Citizen" blue button below.

Step 2: Upload all required documents and Pay the Application fee. Click here to download the fee structure

Step 3: Once your application is approved, you will receive an SMS notification to log in and pay for your application.

Note: The applicant will be notified after a decision is made by the NCIA Board of Directors